Frequently Asked Questions
Everything you need to know about your DOXA experience.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment and offer fit recommendations—ranging from slim to oversized—to help you find your perfect match.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund to the original payment method may incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Where are DOXA garments manufactured?
We partner with ethical factories in Portugal and Italy that prioritize fair labor practices and high-quality craftsmanship. Detailed material sourcing information is available on each individual product page.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.
Do you offer international shipping?
Yes, DOXA ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your specific location.